Your business. Your soundtrack.

Let’s get
the music started.

Welcome to Jukeboxy, and thank you for choosing us. Your player is ready for its new home. Let’s connect it.

How will you connect?

First, connect your player’s audio cable to your speakers or amplifier.

The quickest connection

Plug in. Music on.

  1. Connect the Ethernet cable

    Plug one end into your player’s LAN / Ethernet port and the other into an available port on your router or network switch.

  2. Connect the power

    Use the power adapter supplied with your player. Turn on your speakers or amplifier and select the input connected to Jukeboxy.

  3. Enjoy your music

    Allow a few minutes for the player to start and connect. Music starts automatically.

That’s it. You’re connected.

No TV, mouse or sign-in needed. Keep your player connected to power and the internet.

We’re here to help

No music yet?

Check power, cables and volume

Make sure the player and amplifier are powered on, the audio cable is firmly connected, and the amplifier is set to the correct input. Raise the volume gradually and check that mute is off. If you just connected the player, allow a few minutes to start.

Could this be a scheduled quiet period?

Your music schedule may include times with no music. During those periods, silence is expected. Check your Jukeboxy schedule or ask the person who manages music for your business.

I can’t see the Jukeboxy setup network

Move close to the player, unplug Ethernet and wait about 2–3 minutes. Check the exact network name on your setup card. A player already connected to a working Wi-Fi network does not normally open its setup network. Contact us if you need help changing networks.

The Wi-Fi setup page won’t open

Check that your phone is still connected to the Jukeboxy network, even if it says “No internet.” Open http://jukeboxy.local:8080/ in the browser. If a VPN is active, pause it during setup. If the name does not resolve, open the connected network’s details, find Router (iPhone) or Gateway (Android), then enter http:// followed by that address and :8080/.

My business Wi-Fi isn’t listed, or won’t connect

Check the network name and password. If you use “Rescan networks,” the setup network may briefly disconnect; join it again to see the updated list. If connection fails, wait for the Jukeboxy setup network to return and retry. Networks that need a web sign-in or business username may need help from your IT team; Ethernet is another option.

I don’t have a setup card

Contact Jukeboxy support with the serial number printed on your device. We can help you find its setup network and password.

Still need a hand?
Have the serial number on your player ready.

Contact Jukeboxy support ↗